For those who are unable to come to one of our clinics, we are pleased to offer value-priced home visit services. We have mobile equipment which allows us to provide all of our services at your home. This includes hearing testing, new hearing aid fittings, hearing aid programming, hearing aid testing and verification, cerumen management, as well as all other hearing care services.
Free Supply of Batteries
Each new order comes with a complimentary supply of 20 batteries per hearing aid.
Ongoing Support for
Annual Check Up
An annual check up is scheduled to ensure that your hearing aids are kept in good working condition. We can detect small deficiencies that can make a significant difference in your sound quality and speech clarity. Minor repairs for your hearing aids and an inspection of your ear canals on an annual basis are often all that is needed to keep you hearing your best.
Warranty Check Up
A warranty check up is scheduled just prior to the expiration of the manufacturer’s warranty on your hearing aids. We test the hearing aids to ensure that all aspects of the hearing aids are working like new. If we detect any deficiencies, we recommend that the hearing aids be sent to the manufacturer for repair while they are still under warranty and repairs are still free of charge. The warranty check up can save you hundreds of dollars and extend the life of your hearing aids.
Advantage Service Package
At Audia Hearing Aid Centre, we believe in adding value to the purchase of your hearing aids. Our Advantage Service Package is one of the ways we do this.
Your initial assessment includes a diagnostic hearing test with pure tone testing, speech testing and middle ear testing.
Most of the hearing aids we fit carry a 3 year manufacturer warranty which covers electronic repairs and remake due to fit/comfort issues which can develop over time.
Most of the hearing aids we fit carry a 2 year manufacturer warranty which covers one-time loss or damage of the hearing aid. A deductible fee of $113 applies in the case of a loss or damage.
As part of our ongoing commitment to our clients, we supply hearing aid parts as well as our clinical services at no charge during the warranty period of the hearing aids. These services include consultation and counselling, cleaning and adjustment as well as repeat hearing tests, electro-acoustic testing and real ear verification testing as required.
We would be pleased to consult with you, assess your needs and recommend the most appropriate services based on your individual situation. We regularly see clients who are either past warranty or have purchased hearing aids elsewhere and just need their current hearing aids reassessed and adjusted. This can make a significant difference in overall hearing ability and benefit. The average cost for this type of service is $100. This represents a small fraction when compared to the Ontario Recommended Fee Guide for clinical hearing aid services.
Cerumen is the medical term for earwax. Earwax is produced in the outer half of the ear canal by sebaceous glands. Some individuals produce an excess of cerumen and it builds up over time. At Audia Hearing Aid Centre, all of our Hearing Care Professionals are certified and insured to perform cerumen management. We provide cerumen management for hearing aid users and non-hearing aid wearers alike. We keep the cost for this service at $10 per ear.